Return Policy

(1) Is it allowed to return unwanted products?

For several reasons, you can decide you don't need the dispatched product, and we entirely respect that. It can be that trousers not fitting or you don’t like the product. The products may then be returned by you at that time. You are entitled to return the product within 30 days of your delivery. Any return request filed after 30 days of delivery will not be entertained. You have the choice to ask for an exchange or a refund following the product's return. Only items returned in their original, unused condition will be accepted for refund or exchange by customers. You have to arrange for a return label and paste it on the parcel before dispatching it to us.

(2) What should I do when I receive the wrong item?

We go out of our way to ensure that our clients receive their orders in good shape. Although our employees adhere to strict verification methods, which eliminates the potential of any product delivery problems, occasional errors may still happen because they are also people. In this scenario, customers must tell us within fourteen days of receiving the product. Regarding your complaint, we will send you a prepaid label to avoid any waste of time and money for you. You simply need to arrange and paste the label on the returning package and dispatch it to us. Then you will be offered a replacement or refund as per policy.

(3) How can I get the damaged goods replaced?

You must sign for the time and date of delivery whenever you receive any product from us. If you discover that the package we sent you was damaged during delivery, you can refuse to accept it. We will not be held liable if the package is damaged by the carrier company and you have not signed the product as unopened. As a result, it is critical that you inspect it during the delivery period. If the goods are damaged, please contact us by phone or email. Then we will send a prepaid label to you for receiving damaged or wrong items. You will paste the label on the returning package and hand it over to the courier. Then you would be asked for a replacement or refund as we offer a 30-day money-back guarantee if the product will be broken or damaged.

Note:- Please must enclose the copy of your invoice and briefly describe the reason for the return at the bottom of the page.

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